Terms of Service
Last updated: 8/21/2025
1. Acceptance of Terms
By accessing and using LoadLinker's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
LoadLinker provides a smart port booking platform that enables logistics companies to:
- Access real-time port availability information
- Automate port booking processes
- Integrate with existing logistics systems
- Optimize supply chain operations
- Access analytics and reporting tools
3. User Accounts
To access our services, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Providing accurate and complete information
4. Acceptable Use
You agree not to use the service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with the service's operation
- Use the service for any illegal or unauthorized purpose
5. Payment Terms
For paid services, you agree to pay all fees as described in your chosen plan. Payment terms include:
- Fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as required by law
- We may change our fees with 30 days' notice
- Failure to pay may result in service suspension
6. Data and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our service, you consent to the collection and use of information as outlined in our Privacy Policy.
7. Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of LoadLinker and its licensors. The service is protected by copyright, trademark, and other laws.
8. Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend the service for maintenance, updates, or other operational reasons with reasonable notice when possible.
9. Limitation of Liability
LoadLinker shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
10. Termination
We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
11. Governing Law
These Terms shall be interpreted and governed by the laws of South Africa, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of South Africa.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@loadlinker.com
Address: LoadLinker (Pty) Ltd, 123 Business District, Cape Town, South Africa